About Resolv Healthcare, a Harris Revenue Cycle Business

We are a leading provider of technology-driven solutions that transform patient experience and financial performance for healthcare organizations.


Our mission is to provide healthcare organizations service and software technology solutions to enhance patient experience, financial performance, and productivity.


Our vision is to be the premiere healthcare RCM innovator, delivering best-in-class healthcare revenue cycle solutions and results.

Our Story

Resolv has revenue cycle solution brands in our DNA. We formed in 2022, bringing together a suite of industry-leading healthcare revenue cycle leaders with more than 30 years of industry expertise—including Ultimate Billing, First Pacific Corporation, Innovative Healthcare Systems, and Innovative Medical Management. As we continue to expand, we remain dedicated to partnering with RCM companies that offer a variety of solutions and address today’s most-pressing healthcare reimbursement and revenue cycle operations complexities. Together, we will improve financial performance and patient experience and help build sustainable healthcare businesses.

Parent Companies

Harris is a leading provider of technology-driven solutions that transform patient experience and financial performance for healthcare organizations.

Headquartered in Toronto, Canada, and offices worldwide, Constellation has over 25,000 employees generating consolidated revenues exceeding US$4 billion.

Ron Decker Senior Vice President, Resolv Healthcare / Innovative Healthcare Systems

Ron Decker

As the EVP of Resolv Healthcare / Innovative Healthcare Systems, Ron manages the growth of our Hospital and Hospital-based Provider solutions. Prior to being acquired by Resolv and Harris in 2021, Ron was the Founder and CEO of Innovative Healthcare Systems, Inc. (IHSI), a healthcare RCM and coding services company designed to meet the ever-changing needs of modern medical practice. Ron has more than 30 years of experience serving hospitals in the RCM/Health IT industry. He has strong business development, operations management, strategic partnerships, team building, public speaking, and revenue cycle expertise.

Celeste Ponvelle

As the EVP of Resolv Healthcare / First Pacific Corp serving the dental provider practice community, Celeste is responsible for the overall performance of the Operations, Professional Services, Finance, Client Support, R & D, Revenue Cycle and Sales teams ensuring effective and efficient processes to meet the needs of our customers. Prior to her role with Resolv, Celeste has worked in healthcare administration since 1991; served in various healthcare management capacities in both private clinic and hospital settings coordinating staffing, billing and administrative requirements. As owner and COO of SourceGroup CBO (2001-2020), Celeste had direct responsibility for all aspects of the business financials as well as all management aspects, client revenue cycles, practice management software implementations, training, and support. Since the acquisition of SourceGroup CBO by Harris/Resolv Healthcare, Celeste has served as VP of Strategic Services, focused on workflow efficiency, credentialing, shared services, integrations, and staffing resources.

Bassel Salloum

As the EVP of Resolv Healthcare / Innovative Medical Management, Bassel brings 30 years of experience in the Complex claims Revenue Cycle Management space. Bassel has dedicated his life to developing systems and strategies to educate medical providers with the practical application of certain processes that would ensure they received maximum reimbursement for their claims within the injury-based medicine segment. Bassel has developed expertise in California workers Compensation and Personal Injury billing, collections, legal representation, and complete Revenue Cycle Management for medical providers of all specialties including hospitals and outpatient surgery centers. His expertise in the industry led him to develop a medical practice management software (Conexem Software) that is specifically designed to manage injury-based cases that is now used by more than 200 medical providers in California.

Learn more about Resolv Healthcare

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