About Resolv Healthcare, a Harris Revenue Cycle Business

We are a leading provider of technology-driven solutions that transform patient experience and financial performance for healthcare organizations.

Mission

Our mission is to provide healthcare organizations service and software technology solutions to enhance patient experience, financial performance, and productivity.

Vision

Our vision is to be the premiere healthcare RCM innovator, delivering best-in-class healthcare revenue cycle solutions and results.

Our Story

Resolv has revenue cycle solution brands in our DNA. We formed in 2022, bringing together a suite of industry-leading healthcare revenue cycle leaders with more than 30 years of industry expertise—including Ultimate Billing, First Pacific Corporation, Innovative Healthcare Systems, and Innovative Medical Management. As we continue to expand, we remain dedicated to partnering with RCM companies that offer a variety of solutions and address today’s most-pressing healthcare reimbursement and revenue cycle operations complexities. Together, we will improve financial performance and patient experience and help build sustainable healthcare businesses.

Parent Companies

Harris is a leading provider of technology-driven solutions that transform patient experience and financial performance for healthcare organizations.

Headquartered in Toronto, Canada, and offices worldwide, Constellation has over 25,000 employees generating consolidated revenues exceeding US$4 billion.

Ron Decker Senior Vice President, Resolv Healthcare / Innovative Healthcare Systems

Ron Decker

As the SVP of Growth at Resolv Healthcare, Ron manages the growth of our Hospital and Hospital-based Provider solutions. Prior to being acquired by Resolv and Harris in 2021, Ron was the Founder and CEO of Innovative Healthcare Systems, Inc. (IHSI), a healthcare RCM and coding services company designed to meet the ever-changing needs of modern medical practice. Ron has more than 30 years of experience serving hospitals in the RCM/Health IT industry. He has strong business development, operations management, strategic partnerships, team building, public speaking, and revenue cycle expertise.

Paola Turchi

Paola Turchi serves as the Vice President of Client Success at Resolv, leading initiatives to enhance client satisfaction, retention, and success. With over 20 years of revenue cycle management experience, she has consulted for more than 250 healthcare practices, ranging from specialty groups to large IDNs.

Paola holds a degree in Business Administration, a Master’s in Healthcare Administration, and professional designations as a Fellow Healthcare Financial Professional (FHFMA) and a Fellow Certified Medical Practice Executive (FACMPE). She is also Six Sigma Green Belt certified and holds a Change Leadership Certificate from Cornell University.

Paola is recognized for her expertise in driving operational improvements, strengthening client relationships, and leading practice management implementations. She has presented nationally for HFMA, MGMA, and AAOE and actively volunteers with Texas MGMA, serving on the Board. She is also the President-Elect for 2025 for the HFMA South Texas Chapter.

Light skinned woman with short brown hair wearing a red and white button down

Learn more about Resolv Healthcare

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